千文網(wǎng)小編為你整理了多篇相關(guān)的《酒店餐飲部經(jīng)理崗位職責(大全)》，但愿對你工作學習有幫助，當然你在千文網(wǎng)還可以找到更多《酒店餐飲部經(jīng)理崗位職責(大全)》。

第一篇：酒店餐飲部經(jīng)理的崗位職責

崗位職責

1,執(zhí)行執(zhí)行的工作指令,并向其負責和報告工作.2,全面負責餐廳的管理工作,保證餐廳經(jīng)營業(yè)務的正常進展.3,負責餐廳工作人員調(diào)配,班次安排和員工的考勤,考核,保證在 規(guī)定的營業(yè)時間內(nèi),各服務點上都有崗,有人,有服務.4,堅持讓客人完全滿意的服務宗旨,合理組織人力,實行規(guī)范服務, 保持優(yōu)質(zhì)服務水平并深入開展學先進找差距活動.5,負責餐廳工作人員的崗位業(yè)務培訓,不斷提高全員業(yè)務素質(zhì).6,負責餐廳設備財產(chǎn)管理,嚴格控制物料消耗和費用,做好財 產(chǎn)物料三級帳和物料用品的領用,保管及耗用報損工作.7,建立良好的協(xié)作關(guān)系,溝通與廚房的聯(lián)系,協(xié)調(diào)進行工作.并以 市場為導向做好市場調(diào)查研究,不斷提高餐廳促銷措施.8,了解掌握廚房貨源情況及供餐,組織和布置積極 做好各種菜點和酒水的推銷工作.9,堅持服務現(xiàn)場的管理,檢查和督導員工嚴格按照餐廳服務規(guī)程和 質(zhì)量要求做好各項工作,確保安全,優(yōu)質(zhì),高效.10,保持餐廳設備設施整潔,完好,有效,及時報修和提出更新添置 意見.11,負責處理客人對餐廳服務工作的意見,建議和投訴,認真改進工 作.12,了解和掌握員工的思想狀況,做好思想政治工作,抓好班組文明 建設.

第二篇：酒店經(jīng)理崗位職責

1、負責在酒店行業(yè)解決方案市場規(guī)劃、拓展和銷售目標達成，充分利用線上線下銷售渠道，達成銷售目標和市場目標;

2、挖掘解決方案銷售線索、客戶需求調(diào)研需求分析、聯(lián)合公司內(nèi)產(chǎn)品技術(shù)解決方案設計、方案宣講、配置報價、標前引導、技術(shù)答標等;

3、拓展高星級酒店客戶資源和渠道，開源目標客戶并對客戶信息進行管理;

4、整合公司內(nèi)資源，協(xié)助客戶忠誠度管理。

第三篇：星級酒店餐飲部經(jīng)理崗位職責

星級酒店餐飲部經(jīng)理崗位職責餐飲部經(jīng)理崗位職責 一、職權(quán): 1、對行政總廚、各餐廳經(jīng)理、各出品部門大廚進行考勤、考績。根據(jù)他們 管理的情況，有權(quán)進行表揚或批評，獎勵或處罰。

2、有權(quán)向總經(jīng)理建議任免上述管理干部，有權(quán)任免領班以下的管理人員。 3、根據(jù)本部門的實際情況和工作需要。有權(quán)增減員工和調(diào)動下屬的工作。4、有權(quán)向下級下達工作和生產(chǎn)任務，向他們發(fā)指示。5、有權(quán)處理餐飲部內(nèi)部的一切日常業(yè)務和事務工作。二、職責: 1、對總經(jīng)理負責，負責餐飲部的全面工作。

2、貫徹執(zhí)行總經(jīng)理下達的各項工作任務和工作指示，對飲食的經(jīng)營好差負 有重要的責任。

3、制訂飲食部的營業(yè)政策、計劃。

4、主持日常飲食部的部務會議，協(xié)調(diào)部門內(nèi)部各單位的工作，使工作能協(xié) 調(diào)一致地順利進行。

5、擬定餐飲部每年的預算方案和營業(yè)指標。審閱餐飲部各單位每天的營業(yè) 報表，進行營業(yè)分析，作出經(jīng)營決策。

6、審閱和批示部屬各單位和個人呈交的報告及各項申請。

7、與行政總廚、大廚、宴會部研究如何提高食品的質(zhì)量，創(chuàng)制新的花色品 種;制定或修定年、季、月、周、日的菜單式餐牌;制定食品及飲料的成 本標準。

8、參加總經(jīng)理召開的各部經(jīng)理例會、及業(yè)務協(xié)調(diào)會議，建立良好的公共關(guān) 系。

their own conditions to develop the correct road, the maximum to avoid investment risk, gain profit.(three)vigorously promote the brand.To establish brand awarene, awarene of the use of brand, brand value, brand acquisition performance, enhance the competitive strength.Concentrated manpower, careful planning, packaging and publicity of a number of unique, market influence and coverage of the brand, the implementation of key breakthroughs, to enhance the competitive strength, walking busine road the competition of alienation and characteristics, the pursuit of stability and development of the market.(four)to promote the integration of resources.To further broaden their horizons, effective integration of resources within the group, the city resources, other industries and regional resources, mutual trust, mutual benefit, seeking win-win principle, in the framework of national policies and regulations, strict inspection and argumentation, legal consultation, examination and approval procedures, strict regulation of economic activities, attract injection the social investment to the industry group, to achieve leveraging the development, ensure that the value of state-owned aets.(five)to strengthen the construction management personnel.Strengthen the management of education and training of cadres and workers of the existing busine, firmly establish the concept of the market, enhance the sense of crisis to adapt to market competition, the sense of urgency, improve the ability to respond to market competition, improve management and operation of the market.At the same time, according to the need of industrial development, vigorously the introduction of high-quality management management personnel, and strive to build a high-quality profeional management team, hard work, and promote the entire workforce knowledge structure, age structure, structure optimization and upgrading ability, enhance core competitivene, adapt to the need of market competition.(six)seriously study the policy for policy.Serious research about social support the development of cultural undertakings in the country and the XX policy, especially the policy of industrial development, financial investment policy, financial policy and tax policy, and actively seek policy, projects and funds, enterprise and industry group miion to promote leapfrog development.9、對部屬管理人員的工作進行督導，幫助他們不斷提高業(yè)務能力。三、業(yè)務要求: 1、餐飲部經(jīng)理屬酒店高層管理人員，要求對酒店業(yè)務的熟悉程度和管理水平同總經(jīng)理一樣。

2、熟悉餐飲部門的業(yè)務，善于進行工作策劃，善于進行業(yè)務推廣和市場銷 售。

3、餐飲部門在飯店里是直接對客人面對面服務的一個部門，客人流量大，口味和要求復雜，服務持續(xù)時間長，要求高，作為餐飲部經(jīng)理要熟悉和掌 握這項工作的規(guī)律和特點，認真督導管理人員和員工做好服務工作。四、工作內(nèi)容: 1、了解和掌握下屬各部門的情況，包括營業(yè)情況、員工的素質(zhì)及技術(shù)情況，有的放矢地搞好管理工作。

2、制定所管部門的工作計劃，對各部門的工作進行督導。 3、抓好服務質(zhì)量:(1)巡查各餐廳及出品部門，進行工作指導，發(fā)現(xiàn)問題及時解決。(2)在重要宴會和重點客人開餐前要按檢查宴會的要求進行細致的檢查，發(fā)現(xiàn)問題或不妥之處要及時改正。

(3)檢查各工種員工是否按操作規(guī)程進行工作，檢查他們的儀容、工作效 率、技術(shù)的熟練程度、服務態(tài)度，督導他們保持較高的服務水準。(4)與行政總廚抽檢食品質(zhì)量。

(5)經(jīng)常征求賓客對服務及食品質(zhì)量的意見;妥善處理客人的投訴。4、加強物資管理，提高經(jīng)濟效益。

(1)了解和掌握食品原材料的市場價格，指導進行食品原材料的采購;根 their own conditions to develop the correct road, the maximum to avoid investment risk, gain profit.(three)vigorously promote the brand.To establish brand awarene, awarene of the use of brand, brand value, brand acquisition performance, enhance the competitive strength.Concentrated manpower, careful planning, packaging and publicity of a number of unique, market influence and coverage of the brand, the implementation of key breakthroughs, to enhance the competitive strength, walking busine road the competition of alienation and characteristics, the pursuit of stability and development of the market.(four)to promote the integration of resources.To further broaden their horizons, effective integration of resources within the group, the city resources, other industries and regional resources, mutual trust, mutual benefit, seeking win-win principle, in the framework of national policies and regulations, strict inspection and argumentation, legal consultation, examination and approval procedures, strict regulation of economic activities, attract injection the social investment to the industry group, to achieve leveraging the development, ensure that the value of state-owned aets.(five)to strengthen the construction management personnel.Strengthen the management of education and training of cadres and workers of the existing busine, firmly establish the concept of the market, enhance the sense of crisis to adapt to market competition, the sense of urgency, improve the ability to respond to market competition, improve management and operation of the market.At the same time, according to the need of industrial development, vigorously the introduction of high-quality management management personnel, and strive to build a high-quality profeional management team, hard work, and promote the entire workforce knowledge structure, age structure, structure optimization and upgrading ability, enhance core competitivene, adapt to the need of market competition.(six)seriously study the policy for policy.Serious research about social support the development of cultural undertakings in the country and the XX policy, especially the policy of industrial development, financial investment policy, financial policy and tax policy, and actively seek policy, projects and funds, enterprise and industry group miion to promote leapfrog development.李蕭蕭的全部文據(jù)飲食業(yè)的旺淡季指導增減食品原材料的進貨額，避免脫銷或積壓，造

成損失或浪費;熟悉庫存情況。

(2)指導生產(chǎn)部門和食品部加強食品的管理，不要讓食物發(fā)生霉壞變質(zhì)。(3)控制食品原材料及飲料的標準、規(guī)格和要求，控制成本和毛利率。5、加強職工隊伍的教育和培訓工作，提高從業(yè)人員的素質(zhì)。

(1)教育員工遵紀守法、服從領導、服從管理，培養(yǎng)和提高員工的酒店意 識，自覺做好本職工作。

(2)了解和掌握職工的思想狀況，工作表現(xiàn)、業(yè)務水平和家庭狀況，有針 對性地開展思想教育工作，幫助他們解決一些實際問題和困難，使他們 有歸宿感、責任心和事業(yè)心。

(3)抓管理的重點是要抓好領班以上管理人員的管理工作，對他們嚴格培 訓和嚴格管理是提高酒店管理水準和服務水準的根本保證。6、按照食品衛(wèi)生法規(guī)定，嚴格遵守衛(wèi)生管理制度。制定個人，崗位，操作 等方面的衛(wèi)生標準，實行定期和不定期的衛(wèi)生檢查，保證客人的飲食安全。7、注意檢查娛樂場所的治安安全保衛(wèi)工作。保證客人在娛樂活動中的安全。

楓悅大酒店餐飲部衛(wèi)生檢查標準 一、環(huán)境衛(wèi)生標準

1、地面清潔無雜物，桌椅保持潔凈，門窗玻璃經(jīng)常擦洗，四壁無塵，潔凈舒適。

2、餐廳周圍的垃圾污水經(jīng)常清除，對殘肴骨渣及時清理，餐廳內(nèi)不得擺放雜物、空酒瓶、私人用品、掃帚、拖把、畚箕等清潔用具要放進保管室。

their own conditions to develop the correct road, the maximum to avoid investment risk, gain profit.(three)vigorously promote the brand.To establish brand awarene, awarene of the use of brand, brand value, brand acquisition performance, enhance the competitive strength.Concentrated manpower, careful planning, packaging and publicity of a number of unique, market influence and coverage of the brand, the implementation of key breakthroughs, to enhance the competitive strength, walking busine road the competition of alienation and characteristics, the pursuit of stability and development of the market.(four)to promote the integration of resources.To further broaden their horizons, effective integration of resources within the group, the city resources, other industries and regional resources, mutual trust, mutual benefit, seeking win-win principle, in the framework of national policies and regulations, strict inspection and argumentation, legal consultation, examination and approval procedures, strict regulation of economic activities, attract injection the social investment to the industry group, to achieve leveraging the development, ensure that the value of state-owned aets.(five)to strengthen the construction management personnel.Strengthen the management of education and training of cadres and workers of the existing busine, firmly establish the concept of the market, enhance the sense of crisis to adapt to market competition, the sense of urgency, improve the ability to respond to market competition, improve management and operation of the market.At the same time, according to the need of industrial development, vigorously the introduction of high-quality management management personnel, and strive to build a high-quality profeional management team, hard work, and promote the entire workforce knowledge structure, age structure, structure optimization and upgrading ability, enhance core competitivene, adapt to the need of market competition.(six)seriously study the policy for policy.Serious research about social support the development of cultural undertakings in the country and the XX policy, especially the policy of industrial development, financial investment policy, financial policy and tax policy, and actively seek policy, projects and funds, enterprise and industry group miion to promote leapfrog development.3、洗手間勤沖洗、勤打掃，做到空氣清新、無異味、清潔明亮。4、餐廳、通道、工作區(qū)域采取有效措施，消滅蒼蠅、老鼠、蟑螂等四害。二、個人衛(wèi)生標準

1、四勤:勤洗手、修指甲;勤理發(fā)、洗澡;勤洗衣服、被褥;勤換工作服。2、工作前后要洗手。3、定期進行體格檢查。

4、廚房員工上崗著工作服、戴衛(wèi)生帽。

5、女員工不濃妝艷抹，不噴過多香水，不涂指甲油。 三、操作衛(wèi)生標準

1、每天清洗，用開水浸燙使用過的抹布、墊布，以減少、殺滅細菌，托盤 等工具要保持清潔。

2、工作時，不許對著食品咳嗽、講話、打噴嚏，不準隨地吐痰，不準吸煙，不準在賓客面前掏耳、剔牙、抓頭皮、打呵欠、摳鼻子。3、端菜、飲、酒等食物或入口的用具時要使用托盤。4、堅決不出售腐爛變質(zhì)的食品。

5、服務過程中要留心就餐者，發(fā)現(xiàn)患病者，對其所用餐具要單獨存放，重點 消毒。

6、勿用手抓碗口或匙羹的入口端。 四、餐具衛(wèi)生標準 1、無油膩、無水漬、無細菌。

their own conditions to develop the correct road, the maximum to avoid investment risk, gain profit.(three)vigorously promote the brand.To establish brand awarene, awarene of the use of brand, brand value, brand acquisition performance, enhance the competitive strength.Concentrated manpower, careful planning, packaging and publicity of a number of unique, market influence and coverage of the brand, the implementation of key breakthroughs, to enhance the competitive strength, walking busine road the competition of alienation and characteristics, the pursuit of stability and development of the market.(four)to promote the integration of resources.To further broaden their horizons, effective integration of resources within the group, the city resources, other industries and regional resources, mutual trust, mutual benefit, seeking win-win principle, in the framework of national policies and regulations, strict inspection and argumentation, legal consultation, examination and approval procedures, strict regulation of economic activities, attract injection the social investment to the industry group, to achieve leveraging the development, ensure that the value of state-owned aets.(five)to strengthen the construction management personnel.Strengthen the management of education and training of cadres and workers of the existing busine, firmly establish the concept of the market, enhance the sense of crisis to adapt to market competition, the sense of urgency, improve the ability to respond to market competition, improve management and operation of the market.At the same time, according to the need of industrial development, vigorously the introduction of high-quality management management personnel, and strive to build a high-quality profeional management team, hard work, and promote the entire workforce knowledge structure, age structure, structure optimization and upgrading ability, enhance core competitivene, adapt to the need of market competition.(six)seriously study the policy for policy.Serious research about social support the development of cultural undertakings in the country and the XX policy, especially the policy of industrial development, financial investment policy, financial policy and tax policy, and actively seek policy, projects and funds, enterprise and industry group miion to promote leapfrog development.李蕭蕭的全部文

2、堅持“刮、洗、過、消毒”四環(huán)節(jié)。

刮——餐具洗滌前先刮去盤、碗中的剩菜、剩湯，進行大、小餐具分類，分別清洗。

洗——盤碗較油膩的需用熱水清洗，放堿或洗潔精去油膩。過——洗滌后用清水沖洗過清。

消毒——凡盛裝直接進口食物、飲料的杯盤碗碟及所有小件餐具實行消毒。their own conditions to develop the correct road, the maximum to avoid investment risk, gain profit.(three)vigorously promote the brand.To establish brand awarene, awarene of the use of brand, brand value, brand acquisition performance, enhance the competitive strength.Concentrated manpower, careful planning, packaging and publicity of a number of unique, market influence and coverage of the brand, the implementation of key breakthroughs, to enhance the competitive strength, walking busine road the competition of alienation and characteristics, the pursuit of stability and development of the market.(four)to promote the integration of resources.To further broaden their horizons, effective integration of resources within the group, the city resources, other industries and regional resources, mutual trust, mutual benefit, seeking win-win principle, in the framework of national policies and regulations, strict inspection and argumentation, legal consultation, examination and approval procedures, strict regulation of economic activities, attract injection the social investment to the industry group, to achieve leveraging the development, ensure that the value of state-owned aets.(five)to strengthen the construction management personnel.Strengthen the management of education and training of cadres and workers of the existing busine, firmly establish the concept of the market, enhance the sense of crisis to adapt to market competition, the sense of urgency, improve the ability to respond to market competition, improve management and operation of the market.At the same time, according to the need of industrial development, vigorously the introduction of high-quality management management personnel, and strive to build a high-quality profeional management team, hard work, and promote the entire workforce knowledge structure, age structure, structure optimization and upgrading ability, enhance core competitivene, adapt to the need of market competition.(six)seriously study the policy for policy.Serious research about social support the development of cultural undertakings in the country and the XX policy, especially the policy of industrial development, financial investment policy, financial policy and tax policy, and actively seek policy, projects and funds, enterprise and industry group miion to promote leapfrog development.